Refund policy

We want you to be completely satisfied with your Cryo X purchase. If you are not satisfied for any reason, we accept returns under the following conditions:

Return Window: You may return unopened, unused product within 365 days (1 year) of the original purchase date.

Product Condition: Only unopened products in their original, sealed packaging are eligible for return. Opened cans or bottles cannot be returned. Products must have been stored in a cool, dry place and must not have been exposed to excessive heat above 100°F (38°C) or freezing temperatures. Products that show signs of improper storage are not eligible for return.

Return Shipping: We provide a free prepaid return shipping label. Contact us to request your label and we will send it to you at no cost.

Refund Processing: Refunds are processed within 30 days of receiving your return.

No Restocking Fee: We do not charge any restocking fees.

To initiate a return, please contact us at support@cryox.co.